Frequently asked questions
How to place an order?
Add your items to the shopping cart, then enter your contact details (name, phone number, governorate, city and delivery address) and confirm your order. You can also click “Order Now” directly on the product page. No customer account is required.
What payment methods are available?
Payment is made upon delivery. You pay the delivery driver when you receive your parcel. No online payment is required.
How much does delivery cost?
Delivery fees depend on the applicable delivery conditions for your order. Delivery is free for orders over 250 TND.
Do you deliver throughout Tunisia?
Yes, FAZA SHOP delivers throughout Tunisia. Simply enter your delivery address when placing your order.
How can I know if my order has been registered?
يظهر رقم مرجعي للطلبية بعد تأكيدها. ويمكن لفريقنا التواصل معك لتأكيد الطلبية قبل شحنها.
How can I contact you?
You can contact us through the “Contact” page on our website or by using the contact details provided at the bottom of the page.
