Privacy Policy

Last updated: October 9, 2026

1. Data Controller

FAZA SHOP is a branch of FAZA GROUP.

Company name: FAZA GROUP
Address: Tunisia
Email: fazashop.official@gmail.com
Phone: +216 99 064 695

2. Information We Collect

When you place an order, we may collect your name, phone number, governorate, city, delivery address and any additional note necessary to process your order.

When you use the contact form, we may collect the information you provide, including your name, contact details and message.

Under the website’s current operating model, customers do not create accounts and payments are not made online through the website.

3. How We Use Information

We use the information to process and confirm orders, arrange deliveries, contact customers when necessary, respond to questions and complaints, and comply with applicable legal obligations.

4. Sharing Information

Information may be accessed by authorized personnel responsible for managing orders. Necessary delivery details may be shared with the delivery provider to complete the delivery.

We do not sell customers’ personal data.

5. Data Retention

Personal data is retained for as long as necessary for the purposes for which it was collected and for any additional period required by applicable law.

6. Cookies and Local Storage

The website may store your shopping cart, language preference and certain display preferences in your browser.

If Google AdSense is enabled, Google and its partners may use cookies or similar technologies to serve and measure advertisements, subject to applicable settings and privacy policies.

Learn more about Google advertising: https://policies.google.com/technologies/ads

Where required by law, an appropriate consent mechanism must be implemented.

7. Data Security

We take reasonable measures to protect personal data against unauthorized access, loss, alteration or disclosure.

8. Your Rights

Under applicable Tunisian law, including Organic Law No. 2004-63 of July 27, 2004, concerning the protection of personal data, users may request access to, correction of or deletion of their personal data, subject to applicable legal requirements.

For requests, contact fazashop.official@gmail.com or +216 99 064 695.

9. Changes to This Policy

This policy may be updated as the website, its services or applicable regulations change. The version published on this page is the current version.

10. Contact

For questions about this policy, contact FAZA SHOP:

Email: fazashop.official@gmail.com
Phone: +216 99 064 695
Address: Tunisia